faw99 Privacy Policy
This page describes what we collect when you use faw99 and how we keep that data protected. We at faw99 operate an online entertainment service available where local law permits, and we handle your personal information with care. Our privacy practices apply to all users who register with faw99, deposit funds through our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), or access our live-dealer tables, sportsbook, slots, and esports markets.
We collect minimal personal data needed for account verification, payment processing, and legal compliance. We do not sell or trade your data to third parties for marketing. This policy explains what information we gather, how we use it, who has access to it, and what rights you hold over your data on faw99.
What we collect on your faw99 account
When you register with faw99, we collect your legal name, email address, phone number, date of birth, and residential address. We use this information to verify your identity before you can deposit funds. We also record your IP address and device type when you log in; this helps us detect unauthorized access and protect your account from fraud. Our system logs all transactions — deposits, withdrawals, bets placed, and game outcomes — to maintain accurate records and comply with financial regulations in supported jurisdictions.
We collect identity documents (a copy of your national ID, passport, or driver's licence) during account verification. We store these documents securely and delete them after the verification period ends, unless local law requires us to retain them longer. We do not share your ID documents with third parties except where required by law or our payment processors.
How we use your data on faw99
We use your personal data to set up and manage your faw99 account, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks, and to detect fraud or suspicious activity. We may contact you via email or SMS to confirm transactions, alert you to login attempts from new devices, or notify you of account issues. We analyze aggregate usage patterns (which games are popular, which payment methods users prefer) to improve faw99, but we do not use individual betting history for marketing purposes.
We retain your account data for as long as your faw99 account remains open. If you request account closure, we retain transaction records and identity documents for a minimum of five years to comply with anti-money-laundering laws. We do not retain your data longer than necessary unless required by applicable jurisdiction law.
Your data on faw99
- We collect your legal name, email, phone, date of birth, and address during registration
- We store a copy of your identity document and delete it after verification unless law requires retention
- We log all transactions, login attempts, and device information for security and compliance
- We do not share your personal data with marketers or advertisers
- We retain account data for the lifetime of your faw99 account plus five years minimum after closure
Third-party processors and data location
Our payment partners — mobile banking, local payment, online payment, e-wallet, mobile banking, and Indonesian banks — receive your name and account details when you deposit or withdraw funds. We do not control how these third parties handle your data; their own privacy policies apply to their processing. Our servers may sit outside your jurisdiction; data stored on cloud infrastructure may be processed in multiple countries. We ensure all processors comply with standard data-protection practices through contractual agreements.
We use third-party analytics services to understand how users interact with faw99 (which games load fastest, which payment methods fail most often). These services receive anonymized data only — your name and account balance are never shared with analytics providers. If you access faw99 from Jakarta, Surabaya, Bandung, Medan, or Semarang, your location is recorded but not sold to third parties.
Cookies and tracking on faw99
We use cookies to keep you logged into faw99, remember your game preferences (favourite live-dealer table or sportsbook league), and track site performance. These cookies are session-based (they expire when you close your browser) or persistent (they remain for 12 months). We do not use cookies for cross-site tracking or to build marketing profiles. We do not use third-party tracking cookies on faw99.
You may disable cookies in your browser settings; however, doing so will prevent you from staying logged into faw99 and may break some game features. If you disable cookies, you will need to enter your login credentials each time you visit faw99.
Your rights over your data on faw99
We recognize your right to access the personal data we hold on you. You may request a copy of your faw99 account data by contacting our support team. We will provide this information within 14 days. You also have the right to request correction of inaccurate data — for example, if your registered address has changed, you may update it in the faw99 app at any time.
You may request deletion of your faw99 account and associated personal data, subject to legal retention requirements. If you close your account during an active withdrawal period, we will retain your data until the withdrawal settles and for five years thereafter to comply with financial regulations. You cannot request deletion of transaction records, betting history, or identity documents during this retention window.
Security and contact on faw99
We protect your faw99 data using encryption (HTTPS for all web traffic, encrypted storage for sensitive fields). We require multi-factor authentication for account access if you enable it in your settings. We conduct regular security audits and do not store payment card data — all card transactions are processed by our payment partners, not by faw99. Our infrastructure uses firewalls and intrusion-detection systems to prevent unauthorized access.
If you have questions about our privacy practices, wish to access your data, or believe your faw99 account has been compromised, contact our support team via the faw99 app or email. We respond to privacy requests within 14 days. We will never ask for your login credentials via email; any such message is fraudulent. If you detect suspicious activity on your faw99 account, change your password immediately and notify our support team.
We may update this privacy policy at any time by posting changes in the faw99 app or on our website. Your continued use of faw99 after an update constitutes acceptance of the new policy. We encourage you to review this policy regularly, especially before major seasonal events like Liga 1 tournaments or Idul Fitri, when we may adjust data-retention practices to handle high transaction volumes.